Terms and Conditions of Service

Welcome to The Roasters' Guild! By accessing or using our website, purchasing our products, or participating in our services (including artisan coffee roasting, espresso bar services, pastries and light fare, coffee workshops and tastings, and retail coffee bean sales), you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and The Roasters' Guild, located at 35 Fairview Mall Drive, Toronto, Ontario, M2J 3C5, Canada. If you do not agree with any part of these terms, you must not use our services or access our online platform.

2. Services Provided

The Roasters' Guild offers a range of services including but not limited to:

3. Use of Our Online Platform

Our online platform is provided to showcase our artisan coffee offerings and attract local customers. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our online platform.

4. Product Information and Availability

We strive to ensure that all information about our products and services on our online platform is accurate and up-to-date. However, we do not guarantee that all product descriptions, pricing, or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All products and services are subject to availability.

5. Orders and Payment

When placing an order for products or services through our online platform or in person, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud prevention department. All payments must be received by us before the acceptance of an order.

6. Intellectual Property

All content on our online platform, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of The Roasters' Guild or its content suppliers and protected by international copyright laws. The compilation of all content on our site is the exclusive property of The Roasters' Guild and protected by U.S. and international copyright laws. Our trademarks and trade dress may not be used in connection with any product or service that is not The Roasters' Guild's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Roasters' Guild.

7. Limitation of Liability

To the fullest extent permitted by applicable law, The Roasters' Guild shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada for the resolution of any disputes.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: